SimpleFeedback.com is a SaaS provider of online feedback management services for web-based products, services and mobile applications.
If you elect to participate in a survey or provide feedback, we will generally collect the following information from you: first and last name (optional), email address (optional), IP address, certain hardware and software system information (such as screen resolution, operating system and web browser) and unique ID information for mobile devices. Such information will then be provided to the party who has hired Simplefeeback.com to solicit or obtain such survey responses or feedback from you (the "Subscriber").
Your name and email address are optional, and not required when responding to a survey or submitting feedback to us. You have the option to provide this information so that a representative of Subscriber may respond to you.
If you decide to hire Simplefeedback.com to solicit survey responses or feedback from other parties, we will generally collect the following information from you: certain contact information (including your name, address, email address and billing address) and financial information (including credit card number and expiration date), which we use for billing purposes and to fulfill your service requests.
The information collected by SimpleFeedback.com will be accessible only by SimpleFeedback.com, its employees and affiliates, representatives of the Subscriber and third parties we hire to provide certain services related to the business operations of Simplefeedback.com ("Service Providers"), such as data storage and billing and merchant services. These Service Providers shall not be allowed to use the information except for the purpose of providing the specific services for which they were retained by us. Our Service Providers are contractually prohibited from using your information for any other purpose.
SimpleFeedback.com may use the data collected for the following purposes:
Subject to the above, we reserve the right to make use of any of the information or data collected by SimpleFeedback.com, as we deem necessary to support our business operations. The information we share with affiliates may include information described above, such as name, address and account information. We use a credit card processing company to bill customers for use of the SimpleFeedback.com service and we store data and information with third party hosting environments.
Our website and services are not intended for, and is not directed to, children under the age of thirteen. SimpleFeedback.com does not knowingly collected personally identifiable information from children under the age of thirteen. If you are under thirteen, please ask your parent or guardian to contact us at firstname.lastname@example.org for more information.