Privacy Policy

SimpleFeedback.com is a SaaS provider of online feedback management services for web-based products, services and mobile applications.

Your trust and loyalty is important to us and we value your privacy, thus we enforce the following Privacy Policy, which is effective October 1, 2010.

For people who respond to survey or submit feedback to SimpleFeedback.com

If you elect to participate in a survey or provide feedback, we will generally collect the following information from you: first and last name (optional), email address (optional), IP address, certain hardware and software system information (such as screen resolution, operating system and web browser) and unique ID information for mobile devices. Such information will then be provided to the party who has hired Simplefeeback.com to solicit or obtain such survey responses or feedback from you (the "Subscriber").

SimpleFeedback.com will never sell or rent your name, e-mail address, physical address and any other identifying information that we receive from you, except as noted in this Privacy Policy. We may disclose your survey responses or feedback anonymously or aggregating them with other user's survey responses and feedback.

Your name and email address are optional, and not required when responding to a survey or submitting feedback to us. You have the option to provide this information so that a representative of Subscriber may respond to you.

This Privacy Policy is applicable to SimpleFeedback.com, and is not intended to represent the policy of our Subscribers. Be sure to familiarize yourself with the Subscriber's own privacy policy to fully understand how they may use data submitted to them. As between you and us, your submission of personally identifiable information is voluntary and you may opt out of responding at any time. However, if you do respond to a survey or provide feedback, you consent to us using your information as described in this Privacy Policy.

For Subscribers of SimpleFeedback.com

If you decide to hire Simplefeedback.com to solicit survey responses or feedback from other parties, we will generally collect the following information from you: certain contact information (including your name, address, email address and billing address) and financial information (including credit card number and expiration date), which we use for billing purposes and to fulfill your service requests.

SimpleFeedback.com will never sell or rent your name or your users name, e-mail address, physical address and any other identifying information that we receive from you, except as noted in this policy. By signing up as a Subscriber, you consent to us using your information as described below in this Privacy Policy.

Acceptable Use of Data

The information collected by SimpleFeedback.com will be accessible only by SimpleFeedback.com, its employees and affiliates, representatives of the Subscriber and third parties we hire to provide certain services related to the business operations of Simplefeedback.com ("Service Providers"), such as data storage and billing and merchant services. These Service Providers shall not be allowed to use the information except for the purpose of providing the specific services for which they were retained by us. Our Service Providers are contractually prohibited from using your information for any other purpose.

SimpleFeedback.com may use the data collected for the following purposes:

• To support Subscriber requests for help and assistance
• To troubleshoot problems related to data received
• To develop future products and services
• To aggregate and present statistics in such a way that no personally identifiable information is shared
• To enable services provided by our Service Providers, such as billing management and data storage.

Subject to the above, we reserve the right to make use of any of the information or data collected by SimpleFeedback.com, as we deem necessary to support our business operations. The information we share with affiliates may include information described above, such as name, address and account information. We use a credit card processing company to bill customers for use of the SimpleFeedback.com service and we store data and information with third party hosting environments.

Regulatory Disclosure

We may be required to disclose personal information with regulatory authorities or as required by applicable law. Except as described in this Privacy Policy, we will not use personal information for any other purpose unless we describe how such information will be used at the time disclosed to us or we obtain your permission. By using or accessing SimpleFeedback.com, you are accepting the practices described in this Privacy Policy.

Children Under Thirteen

Our website and services are not intended for, and is not directed to, children under the age of thirteen. SimpleFeedback.com does not knowingly collected personally identifiable information from children under the age of thirteen. If you are under thirteen, please ask your parent or guardian to contact us at support@simplefeedback.com for more information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please check this website for change notices on a regular basis. If we decided to change our Privacy Policy in a material way, we will post a prominent change notice on the website, and we may notify you be email of those changes so that you continue to be aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.